Track Your Order-1
Automatic Email Notifications
As soon as your Smart Health Ring is shipped, you'll receive an email notification with your tracking number and a direct link to track your package in real-time.
What to Expect
You'll receive email updates at these key stages:
- Order Confirmation: Immediately after your purchase is complete
- Order Processing: When we're preparing your Smart Health Ring for shipment
- Shipped: As soon as your order leaves our warehouse with your tracking number
- Out for Delivery: When your package is on its way to you
- Delivered: Confirmation when your order arrives
How to Track Your Order
There are two easy ways to track your Smart Health Ring:
1. Email Tracking Link
Click the tracking link in your shipping confirmation email. This will take you directly to the courier's website where you can see real-time updates on your package location.
2. Manual Tracking
If you can't find your tracking email:
- Check your spam/junk folder for emails from us
- Use your tracking number on the courier's website
- Contact us at 1stHandMan989@gmail.com with your order number
Shipping Times
Once shipped, estimated delivery times are:
- UK: 2-4 business days
- Europe: 5-7 business days
- International: 7-14 business days
Order Not Shipped Yet?
Orders are typically processed and shipped within 1-2 business days. If you haven't received a shipping notification within this timeframe, please contact us at 1stHandMan989@gmail.com.
Tracking Issues?
If you're experiencing issues with tracking your order:
- Wait 24 hours after receiving your tracking number - it may take time for the courier to update their system
- Check that you're using the correct tracking number
- Contact us at 1stHandMan989@gmail.com and we'll investigate immediately
Lost or Delayed Package?
If your tracking shows your package is delayed or lost, please contact us right away at 1stHandMan989@gmail.com. We'll work with the courier to locate your package or send a replacement.
Need Help?
Our customer service team is here to help! Contact us at 1stHandMan989@gmail.com with your order number and we'll provide you with the latest information about your Smart Health Ring delivery.